Posts in Sales
Ethical Choices: Knowing How to Handle a “Moment of Truth”
Most people know the difference between right and wrong. They know the difference between telling the truth and telling a lie. And they can explain why honesty and integrity are important. This video clip show what to do when faced with those moments of truth, or ethical dilemmas.
Sales Culture and Customer Service: Perfect Together!
Great customer service is a vital subset of a great sales culture--two processes that fuel one another.
10 Ways to Avoid Burnout
If you or any of your staff are starting to feel on that ragged edge, do something. Burnout is preventable!
How To Use Both High Tech and High Touch to Build and Keep Your Customer Base
Changing your mix of marketing efforts to include both high-tech and high-touch both helps you continue to build your customer base and keeps customers and prospects from tuning out.
Storytelling For Business - Share Your Stories to Build Your Reputation and Help People Remember You
Storytelling is an important part of relationship marketing. When you tell a story you engage the listener into what you are discussing. Much like a movie that they just cannot turn off your story has them hooked.
