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Working With You is Killing Me
CONFLICT RESOLUTION | a CRM Release
Program length: 23:00

Everyone -- including the lucky few who’ve never had to work with a difficult person -- will benefit from this program. It brilliantly portrays how employees on any career path and at any level of an organization can be undone by a problem co-worker. The amount of time spent worrying, avoiding, raging and obsessing over toxic employees can affect performance on the job and peace at home.

With authors of the national best-selling book, Katherine Crowley and Kathi Elster as hosts, this training provides the antidote, showing exactly how to take responsibility for addressing the problem and put a stop to it all. It shows employees how to “unhook” from difficult situations in four simple ways: Physically, Mentally, Verbally and With a Business Tool (memo, email, log, etc.).

Participants will learn to:

  • Examine how their own reactions can enable the situation.
  • Internalize a series of proven responses to problem behavior.
  • Deal with difficult co-workers through mutual cooperation.
  • Reduce stress-related issues arising from work relationships.
  • Improve interpersonal relations and understanding of boundaries.
  • Reinforce the message if the problem behavior returns.

Also Available:
What to Do When Conflict Happens
Let's Get Together: Communicating Respect in a Diverse Workplace

Bad Apples: How to Deal with Difficult Attitudes 

Languages Available: English

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WHAT OUR CUSTOMERS SAY

Honest opinions from the managers and employees who use our training products in the real world.
Working With You is Killing Me
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