Everything You Always Wanted to Know About Management

Trendy management techniques have come and gone. But the specific approaches in Everything You Always Wanted to Know About Management can work for your managers in all types of situations, and are considered virtually timeless.

Synopsis: Diane feels confident that her new management position will be extremely easy because she is well liked by everyone in her department. However, Diane quickly learns that management isn't as easy as she envisioned. Employees are late coming to work and returning from lunch. They continue to make mistakes on their projects, and one employee spends too much time making personal phone calls. Frustrated, Diane seeks guidance from other managers on how to improve her managerial skills. Diane uses her newly acquired skills to help others motivate themselves by listening and asking questions, using the six steps for delegating, allowing employees to make decisions, and correcting performances by referring to facts.

Everything You Always Wanted to Know About Management covers the following How-To training points:

• How to organize priorities
• How to use the six steps of delegation
• How to empower employees to make their own decisions
• How to plan communication with employees
• How to help employees understand the importance of their job
• How to manage and motivate difficult employees
• How to be specific and candid when giving performance feedback
• How to show concern by listening and asking questions

Languages Available (sold separately): English

A Sollah Interactive release