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MANAGER MOMENTS: How To Excel in Tricky Situations
Program length: 34:25 total

Now with enhanced video quality

As a manager, recognizing a potentially troublesome employee situation then quickly taking action is key to keeping your team motivated and running smoothly.  The problem is, that takes time, and as a manager, you have a lot on your plate already.

Manager Moments is designed to deliver short blasts of practical wisdom to busy professionals on everyday management challenges.  Related topics are grouped into bite-sized programs which engage viewers with well-acted real world role-plays.  An amiable host helps reinforces the learning takeaways with memorable graphics throughout, as well as a closing with a quick review.  This is classic training abbreviated for a busy new generation

So whether you’re dealing with employee gossip, difficult and disruptive personalities, delegating a task, or you just need some tools to better manage your time, let MANAGER MOMENTS: How to Succeed in Tricky Situations be your go-to refresher course offering quick, practical tips to help you handle these “moments” in your day.

This Series of 5 "How To" Videos includes:

mm gossip2How to Curb Employee Gossip
7:05 minutes
Sometimes gossip is unintentional and people really don’t know that what they are saying is gossip. Sometimes it’s malicious and people know exactly what they are doing. Either way – it’s deadly to the unity and morale of a team and it’s up to you as a manager to stop it. How to Succeed in Tricky Situations offers practical, efficient tips to help you address and stop gossip within your team.

mm peers2How to Deal With Difficult Peers 
7:40 minutes
In your personal life, you can avoid someone who really irritates you. You can walk away or choose not to spend time with that person.  But in the workplace it’s not that easy. You can’t get away.  You still need to work with that person. So what can you do?  How to Deal with Difficult Peers presents practical ways to deal with difficult personalities that will benefit both you and your team as you coach them through similar situations with challenging co-workers.

mm upward2How to Manage Upward
6:45 minutes
Every boss has a different style and is human just like you with strengths and weaknesses. But sometimes their weaknesses create a barrier for you to be as successful as you know you could be. How can you help your people and yourself when the challenge you are facing is your boss?  Good question! How to Manage Upward takes a look at the three principles that will help you in this difficult situation.

mm thieves2How to Manage Time Thieves
7:20 minutes
We’ve all had days when we leave work wondering how we could have worked for eight hours straight and still not accomplished the task we had in mind when we walked in that morning. It’s a common frustration that has nothing to do with motivation, work ethic, or company loyalty.  It has to do with time – and how we manage, or don’t manage, those things that take away our time.

mm delegate2How and When to Delegate
6:15 minutes
Let’s face it. You’re busy. Really busy. It’s up to you to manage a group of people to accomplish a myriad of things that you are ultimately responsible for, but couldn’t possibly do on your own.  That’s where delegation comes in. This program will give you the tools you need to make the right delegation decisions to ease your busy schedule, and help your employees grow.

Manager Moments: How to Excel in Tricky Situations
is perfect as an Interactive Self-Study or as part of a Management Workshop Training Session. Use all 5 of these insightful programs - along with the comprehensive MANAGER'S GUIDE (preview here) as your go-to refresher course on "how to" keep your team and individual team members motivated and productive.  

Also Available: 
MANAGER MOMENTS: How to Build a High-Performing Team
MANAGER MOMENTS: Interviewing and Termination Do's and Don'ts

Languages Available: English

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Honest opinions from the managers and employees who use our training products in the real world.
MANAGER MOMENTS: How To Excel in Tricky Situations
reviewed by 3 people
    Gretchen Bovey - Administration
I liked that these programs were "short and sweet". A lot of good, useful information in easy to digest bites. The manager's guide enhances the training with additional information not specifically mentioned in the videos. Over all, a very useful series to brush up on the basics.
    David Hill - Manager
A good refresher course on the basics.  Would be useful as meeting openers for our next manager gathering.
    Niki Patel - Training Specialist
This is great for not only new first time managers but a great refresher for the more experienced managers. It is very easy to lose sight on the basics and get caught up on getting business results. The series programs are quick and to the point. This helps keep the viewers attention instead of going through a 25+ minute video on the same topic.