Giving Managers Feedback

Key Learning Points

• DON’T: Accept situations that are not working
• INSTEAD: Offer suggestions for positive change
• DON’T: Avoid giving your manager feedback
• INSTEAD: Give positive and constructive feedback
• DON’T: Be vague or emotional
• INSTEAD: Provide specific factual examples
• DON’T: Give up if nothing changes
• INSTEAD: Explain concerns and agree on actions

Synopsis

Marcus offers Carol the unique opportunity to relay feedback to both Serena and himself. Carol enjoys being direct and damming, and as a result Serena is taken aback. Marcus then invites the team to give feedback to Carol in a group setting. She presumes her team loves her and that reviews will be glowing, but everyone except Casey has some critical feedback about Carol’s leadership and communication style.

Laugh. Discuss. Learn

Cutting Edge Communication training videos are designed to provoke discussion and response. Contemporary, fast paced, short, character driven, sitcom-style comedies, these courses take an innovative approach to reaching today's learners. Through laughter, discussion and reaction, we can all develop a more transparent and shared vision of how we wish to behave, how we manage ourselves, and how we cooperate with others.

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Languages Available (sold separately): English

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