Success at Work: Appreciate Feedback

Welcome feedback without defensiveness and continually improve.

Dion hears some tough feedback from Carol who explains why she would not hire him. It’s important for everyone to welcome feedback – both positive and critical feedback, but Sam gets defensive when Michael offers feedback on his latest policy document. Dion is taken aside by Marcus to discuss his behavior and Marcus encourages him to perform better. Dion deals with the setback well, an opportunity to learn from mistakes. Tammy seeks advice on how to give Sanjay feedback. Marcus leads a session on how to give and receive constructive feedback. Dion and Carlos give each other feedback and Casey gets feedback from Tammy. Everyone learns to appreciate feedback.

Key Learning Points

• DON'T: Be negative
• INSTEAD: Welcome feedback
• DON'T: Be defensive
• INSTEAD: Be open
• DON'T: Ignore feedback
• INSTEAD: Learn from mistakes
• DON'T: Struggle
• INSTEAD: Ask for advice
• DON'T: Be thoughtless
• INSTEAD: Practice feedback skills

Cutting Edge Success at Work training videos are designed to provoke discussion and response. Contemporary, fast paced, short and character driven, these courses take an innovative approach to reaching today's learners. Through laughter, discussion and reaction, we can all develop a more transparent and shared vision of how we wish to behave, how we manage ourselves, and how we cooperate with others.

While some find them insensitive or even outrageous, the vast majority of viewers and participants have found them to be refreshing, stimulating and ideal for injecting energy and enthusiasm back into learning.

For information on other titles in the Cutting Edge Success at Work Series, please CLICK HERE.

Languages Available (sold separately): English

A 7 Dimensions release