Success at Work: Be Confident and Assertive

Speak with confidence, overcome personal blocks and be assertive.

Confidence is a necessary part of the workplace. Casey is marked immediately as a person lacking confidence. She needs to become aware of how she talks and comes across. As Sam points out, changing her intonation and using fewer vague indecisive words like “I think” and “maybe” will convey a more positive impression. Casey gets some helpful coaching from Sanjay who has no issues with being assertive. Carol and Michael inform Dion that assertiveness is not a matter of wearing power glasses. Good advice is given about changing negative thinking. Steve coaches Tatiana in turning situations to their best advantage and the importance of requesting help.

Key Learning Points

• DON'T: Be timid
• INSTEAD: Speak with confidence
• DON'T: Be arrogant
• INSTEAD: Be knowledgeable
• DON'T: Be indifferent
• INSTEAD: Be switched on
• DON'T: Get stuck
• INSTEAD: Change negative thinking
• DON'T: Stay confused
• INSTEAD: Ask for help

Cutting Edge Success at Work training videos are designed to provoke discussion and response. Contemporary, fast paced, short and character driven, these courses take an innovative approach to reaching today's learners. Through laughter, discussion and reaction, we can all develop a more transparent and shared vision of how we wish to behave, how we manage ourselves, and how we cooperate with others.

While some find them insensitive or even outrageous, the vast majority of viewers and participants have found them to be refreshing, stimulating and ideal for injecting energy and enthusiasm back into learning.

For information on other titles in the Cutting Edge Success at Work Series, please CLICK HERE.

Languages Available (sold separately): English

A 7 Dimensions release