Giving Hygiene Feedback

Key Learning Points

• DON’T: Make jokes
• INSTEAD: Use a personal approach
• DON’T: Leave unsubtle gifts
• INSTEAD:  Be direct
• DON’T: Give nasty feedback
• INSTEAD:  Be sensitive with words
• DON’T: Alienate the person
• INSTEAD: Explain you care

Synopsis

The team becomes aware of Sanjay’s body odor, and subtle remarks don’t help. Alex tries an anonymous gift of personal hygiene products on his desk – that backfires. Carol prefers a more direct approach, whilst Marcus opts for a gentler, team-building approach. Carol confronts Sanjay insensitively and he gets offended and defensive. Carol escalates the argument to include Marcus, who finds a solution that suits everyone.

When the members of the group detect body odor in the meeting they make subtle jokes and gestures, but Sanjay doesn’t notice. Marcus tells Carol about an interesting idea for boosting team morale when Alex walks in with a bag of personal hygiene products she intends to leave on Sanjay’s desk. Carol offers a suggestion for a more direct approach, and Marcus also offers something in a more sensitive, team-building vein. Alex proceeds with her original plan of leaving the hygiene products on Sanjay’s desk – but it backfires. Carol confronts Sanjay with the issue in her preferred, direct yet inappropriate style. Sanjay is offended and becomes defensive. Carol escalates the argument to include Marcus, who finds a solution that suits everyone.

Cutting Edge Communication training videos are designed to provoke discussion and response. Contemporary, fast paced, short, character driven, sitcom-style comedies, these courses take an innovative approach to reaching today's learners. Through laughter, discussion and reaction, we can all develop a more transparent and shared vision of how we wish to behave, how we manage ourselves, and how we cooperate with others.

While some find them insensitive or even outrageous, the vast majority of viewers and participants have found them to be refreshing, stimulating and ideal for injecting energy and enthusiasm back into learning.

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Languages Available (sold separately): English

A 7 Dimensions release