Internal Customer Service
Internal Customer Service
An Invisible Man Meets the Mummy
A CRM ReleaseCostly and ineffective regulations are the silent killers of any growing business. An Invisible Man Meets the Mummy takes a lighthearted look at the common problems created by bureaucratic red tape. It shows that everyone has customers -- internal, external or both -- and there's no place to hide from them.
We're on the Same Team, Remember?
A CRM ReleaseThe first time we saw this film, we knew it would be a best seller. An expertly produced story of what can happen when each member of your team has a different focus and agenda -- and all that can go in to ruining the deal.
The Leadership Pickles
A Media Partners ReleaseYour employees want and need certain things from you as their leader. If they get those things, those Leadership Pickles, they'll follow you and achieve great things. But if they don't get them, their belief and respect for you as a leader may begin to slip. Join Bob Farrell as he reveals how your leadership can be a model. According to Bob, "Leaders are those who SERVE the people who SERVE the customer."
So HELP Me video - Supervisor Edition
Exceptional service thrives in an environment where employees are encouraged and supported. This very effective customer service / coaching video takes a fresh look at customer service by showing the direct connection between a supervisor's behavior and the way employees treat customers. It's a great addition to your customer service library.
WE'RE IN THE BAND
A Media Partners ReleaseGo on tour with, The Paperboys, a popular Northwest folk rock band and find out how they combine preparation, teamwork and connecting with their audience to grow their fan base and achieve success. WE'RE IN THE BAND is a great way to re-energize your employees and inspire them to, "come to perform," everyday.
