Building Relationships

Key Learning Points

• DON'T: Tune out and get bored
• INSTEAD: Ask interesting questions
• DON'T: Make judgments or assume
• INSTEAD: Listen and be open
• DON'T: Be defensive or argue
• INSTEAD: Be calm and controlled
• DON'T: Give up on people you dislike
• INSTEAD: Find common ground

Synopsis

Marcus sets up a “speed socializing” exercise to give staff an insight into building long lasting relationships.  Steve is chosen as the relationship expert to comment on the ‘relationship’ skill level of the group as they undertake role-plays. Tammy and Sanjay’s awkward interaction escalates when Steve refers to him as a narcissist. Tammy feels angry with the whole group and has an outburst in Chinese.

Marcus feels that the team is losing the ability to communicate effectively and suggests they use a “speed socializing” exercise to better understand what it takes to build long lasting relationships. Steve is chosen as the relationship expert to comment on the relationship skill level of the group as they undertake role-plays.

Carol and Michael begin the exercise with a strained interaction. Casey describes how she uses personal details from her clients to improve her interactions with them.  Tammy and Sanjay’s awkward interaction escalates when Steve refers to him as a narcissist. Tammy feels angry with the whole group and has an outburst in Chinese. Marcus feels they have done very well and they should congratulate themselves, whilst Tammy is left feeling angry.

Cutting Edge Communication training videos are designed to provoke discussion and response. Contemporary, fast paced, short, character driven, sitcom-style comedies, these courses take an innovative approach to reaching today's learners. Through laughter, discussion and reaction, we can all develop a more transparent and shared vision of how we wish to behave, how we manage ourselves, and how we cooperate with others.

While some find them insensitive or even outrageous, the vast majority of viewers and participants have found them to be refreshing, stimulating and ideal for injecting energy and enthusiasm back into learning.

For information on other titles in the Cutting Edge Communication Series, please CLICK HERE.

Languages Available (sold separately): English

A 7 Dimensions release