Sales Training Videos
![How to Connect in Business in 90 Seconds or Less](/upload/i20130124124348/img1.png)
How to Connect in Business in 90 Seconds or Less![Online Delivery Available](/img/icon_online.png)
A Media Partners ReleaseYour company and your employees will definitely reap benefits from this film's message of making positive connections long after the video has ended. Nicholas Boothman's enthusiasm is contagious as he shows how to make a quick and genuine connection with customers that will lead to greater trust, increased sales and customer loyalty.
![Make It Matter](/upload/i20121219105934/img1.jpg)
Make It Matter
A CRM ReleaseFor employees to develop their abilities to contribute better to the organization, they can develop themselves for long-term success. This program provides inspiration, insights and instruction on how an individual at any level of an organization can create a strong personal brand that makes them, and what the organization does, matter.
![The Art of Networking](/upload/i20120725213330/img1.jpg)
The Art of Networking![Online Delivery Available](/img/icon_online.png)
A Media Partners ReleaseEver wonder why some people seem to know everybody? How do they walk up to a group of complete strangers at a conference and fit right in? Why do decision makers always take their calls? The Art of Networking will teach you how to use innovative communication ideas to help you grow your business.
![Five-Star Selling: Easy Steps to Great Retail](/upload/i20140425105507/img1.jpg)
Five-Star Selling: Easy Steps to Great Retail![Online Delivery Available](/img/icon_online.png)
Take new recruits to school on the sales process or give seasoned salespeople a refresher. This program covers greeting the customer, how to determine his or her needs, correct ways to present merchandise, effective means to validate the customer’s selection, and most importantly how to close the sale.
![6 Principles to Negotiate Anything with Ed Brodow](/upload/i20120725211938/img1.jpg)
6 Principles to Negotiate Anything with Ed Brodow![Online Delivery Available](/img/icon_online.png)
A Media Partners ReleaseIt takes courage to negotiate. It's a life skill that each of us need, but many lack. Ed Brodow lays out a practical, easy-to-follow approach to negotiating. Learners will have the opportunity to hone their skills so they can negotiate successfully at work and in life.
![Outbound Call](/upload/i20160331183613/img1.jpg)
Outbound Call
A CRM ReleaseYou have only a few seconds to make a good first impression. This program shows telephone CSRs how to make those first few seconds of a call count.
![Give em the PICKLE!](/upload/i20120524112559/img1.jpg)
Give em the PICKLE!![Online Delivery Available](/img/icon_online.png)
A Media Partners ReleaseThis customer service film is our top selling program. It's loaded with humor, touching stories, fun graphics, and great music that all work together to deliver the powerful message: "take care of your customers." Bringing the enthusiasm and profound wisdom of Bob Farrell to your next meeting is a sure-fire way to transform your team into a bunch of pickle-givers!
![WAYMISH](/upload/i20120813130517/img1.jpg)
WAYMISH![Online Delivery Available](/img/icon_online.png)
A CRM ReleaseWhat's a WAYMISH? Well, no company can afford to drive good customers to the competition. WAYMISHes are "Why Are You Making It So Hard...for me to give you my money?" Sadly, it happens every day costing businesses in lost revenue and customer loyalty. Through vignettes every viewer can relate to, WAYMISH shows what frustrates customers and the simple steps that can be taken to meet their needs.
![The Right Words at the Right Time... Customer Service Recovery for Retail](/upload/i20130426114556/img1.jpg)
The Right Words at the Right Time... Customer Service Recovery for Retail![Online Delivery Available](/img/icon_online.png)
A Media Partners ReleaseIn retail, it is typically not the problem that loses the customer, but the solution. When things get difficult, this memorable program will empower front-line retail employees with a set of clear and practical service recovery tools and techniques. From showing empathy and truly listening, to using permission phrases and presenting options to angry customers and guests. Your retail staff will learn how to use the right words at the right time.
![Leadership Through Communication](/upload/i20140425110248/img1.jpg)
Leadership Through Communication![Online Delivery Available](/img/icon_online.png)
Retail management requires constant skillset sharpening. This in-depth leadership training will enhance and develop the following skills: paraphrasing, giving performance feedback, facilitating meetings, and conflict resolution.
![Creating Positive Impressions](/upload/i20180723135628/img1.jpg)
Creating Positive Impressions![Online Delivery Available](/img/icon_online.png)
Make sure your employees are never rude, vague and miss an opportunity to impress with this program.
![Presenting With Passion](/upload/i20180723154224/img1.jpg)
Presenting With Passion![Online Delivery Available](/img/icon_online.png)
Making a boring presentation is stressful. Inspiring others with your words is fun. Learn how with this program.
![Yes Lives in the Land of No](/upload/i20120928094231/img1.png)
Yes Lives in the Land of No![Online Delivery Available](/img/icon_online.png)
The Yes Lives in the Land of No video is the perfect meeting opener to kick off a performance management, motivation or sales training by helping employees understand the source of negativity both in themselves and in their team.
![Enhancing Service](/upload/i20180723163002/img1.jpg)
Enhancing Service![Online Delivery Available](/img/icon_online.png)
Listen to customers, build rapport and demonstrate you care by being efficient, knowledgeable and a problem solver.
![Teaching Greetings](/upload/i20180723152949/img1.jpg)
Teaching Greetings![Online Delivery Available](/img/icon_online.png)
This customer service program focuses on essential reception skills – using names and greetings correctly.
![Explaining Skillfully](/upload/i20180723153357/img1.jpg)
Explaining Skillfully![Online Delivery Available](/img/icon_online.png)
Skills covered in this training include engagement, structure, maintaining interest and understanding.
![Building Relationships](/upload/i20180723153557/img1.jpg)
Building Relationships![Online Delivery Available](/img/icon_online.png)
Watch and learn as a supervisor creates a speed dating training session for staff to learn the best ways to build rapport.
![Negotiating for Results](/upload/i20180723160535/img1.jpg)
Negotiating for Results![Online Delivery Available](/img/icon_online.png)
Negotiating has always been a fine art. The skills necessary to be successful are showcased in this program.
![Brand Marketing](/upload/i20180724182650/img1.jpg)
Brand Marketing![Online Delivery Available](/img/icon_online.png)
Your brand reflects your product and service image. Sadhana Smiles explains how to create a memorable and unified brand experience.
![Building Brand and Reputation](/upload/i20180724183548/img1.jpg)
Building Brand and Reputation![Online Delivery Available](/img/icon_online.png)
Build a powerful brand and secure its reputation by learning damage control methods and how to appropriately market your brand to ensure consistency.
![Creating Your Brand Proposition](/upload/i20180724194734/img1.jpg)
Creating Your Brand Proposition![Online Delivery Available](/img/icon_online.png)
Ensure your brand represents the image you want while learning the keys to marketing and branding successfully in the 21st Century.
![Developing Sales Capabilities](/upload/i20180724195156/img1.jpg)
Developing Sales Capabilities![Online Delivery Available](/img/icon_online.png)
Sadhana Smiles shows how to develop sales people to easily achieve success. She also tells viewers how they can hire for attitude and use work tests when recruiting and hiring to make the process that much easier.
![Elevator Pitch](/upload/i20180724195310/img1.jpg)
Elevator Pitch![Online Delivery Available](/img/icon_online.png)
Ben Walkenhorst, founder of No Fussing About, offers practical tips to impress with your elevator pitch while simultaneously engaging in genuine conversation.
![Entrepreneur Skills](/upload/i20180724195426/img1.jpg)
Entrepreneur Skills![Online Delivery Available](/img/icon_online.png)
Australian Entrepreneur of the Year Pete Williams talks about his necessary skills for success and how to be resilient in the face of adversity.
![Lobbying and Influence](/upload/i20180724200808/img1.jpg)
Lobbying and Influence![Online Delivery Available](/img/icon_online.png)
Understand how to effectively lobby for change, overcome obstacles and prepare to meet challenges head on. Successful lobbying is achieved only through persistence.
![Skills for Lobbying Government](/upload/i20180724203518/img1.jpg)
Skills for Lobbying Government![Online Delivery Available](/img/icon_online.png)
Maria Deveson-Crabbe, CEO of Marie Stopes International Australia explains how to present your case effectively to lobby for change.
![Call of the Mummy](/upload/i20120731191731/img1.jpg)
Call of the Mummy
A CRM ReleaseWhen a customer calls and speaks to a CSR, there is a "moment of truth" during which the customer evaluates the company. It may be a subconscious mental rating or, after a few encounters, a deliberate one.
![Paradigm Mastery Series](/upload/i20120813111423/img1.jpg)
Paradigm Mastery Series
This five-part video series is designed to help you explore the impact paradigms have on your world. It will stimulate conversation about the future and help develop the hands-on skills needed to create an environment open to change.