Accountability
Government
Accountability That Works!
A CRM ReleaseAccountability That Works! is an exciting, innovative training program that will provide everyone in your organization with the tools they need for a greater sense of empowerment, effectiveness and increased productivity.
Can We Count on You?
A CRM ReleaseA common-sense program designed to put people - especially those entering the workforce for the first time - on the path to becoming highly valued employees. It provides a basic overview of what it takes to be seen as accountable, focusing on specific day-to-day workplace behaviors.
The Abilene Paradox
A CRM ReleaseThe all-time bestseller on group decision making. See the negative impact of "going along to get along". This highly entertaining film explores what can happen when no one truly believes in what they're agreeing to. Don't let your team take "the road to Abilene".
Time: The Next Dimension of Quality
A CRM ReleaseRath & Strong’s John Guaspari and Edward Hay present a simple, but effective concept: Don’t spend time on that which has no value in the eyes of the customer. How can organizations take the time out of work processes and be faster, nimbler, and more responsive and adaptive?