The Supervisor Toolkit

Designed for maximum flexibility, The Supervisor Toolkit provides you with high-quality video vignettes that you can easily incorporate into your own custom training courses. Each vignette/clip runs anywhere from 20 seconds to 3 minutes and depicts a common workplace interaction involving a supervisor and, usually, a subordinate. Suggestions are provided in the Leader's Guide for using the clips to draw out specific lessons on supervision. 

The 90 clips in the Toolkit are organized into these 8 supervisory skill categories:

• Hiring and Building Your Team
• Planning, Prioritizing, and Delegating Tasks
• Coaching and Training
• Motivating, Encouraging and Giving Positive Feedback
• Building Trust and Showing Respect
• Handling Conflict
• Performance Appraisals
• Discipline and Giving Constructive Feedback

• With narration and onscreen graphics to set up the scene
• Without any set-up narration and graphics

• Suggested training applications
• Background information relevant to the clip
• Suggested Discussion Questions along with possible responses
• Key points to draw from the clip
• Suggestions for using the clip in conjunction with other clips in the Toolkit