Conflict Resolution
Our conflict management and conflict resolution training videos help organizations to ethically resolve workplace conflict, reinforce team unity, facilitate communication and increase employee morale.
Conflict Resolution & Conflict Management Training
Sometimes friction forms between opposing personalities or even the closest of coworkers and that destructive behavior can lead to disagreement, argument or conflict. Effectively managing conflict in the workplace requires opening communication lines to prevent conflict as well as developing skills necessary to diffuse volatile situations before mounting tensions lead to irreparable harm in the form of hurt feelings, lost talent and productivity…or worse, lawsuits and workplace violence.
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Right/Wrong to WIN/WIN: Peer-to-Peer Conflict Resolution
A Media Partners ReleaseIn just 13 minutes, this program teaches a 5-step process that enables employees to resolve conflict with others directly, respectfully and effectively. The key is focusing on the problem, not the other person.
What to Do When Conflict Happens
A CRM ReleaseWhat causes the most stress across ALL occupations? The interpersonal conflicts we all experience on a daily basis -- with coworkers or supervisors. Give your employees a memorable, easy-to-implement tool, the C.A.L.M. model, to hone their conflict resolution skills.
Working With You is Killing Me
A CRM ReleaseA problem co-worker truly can make life miserable. From chronic complainers to idea stealers, boundary pushers to just plain jerks -- a toxic co-worker can ruin your day, and your life! Let this training help employees learn to unhook and stay sane with several helpful tips.
The Conflict Resolution Package
A Media Partners ReleaseThis is a new combination packaging of 2 of our best-selling programs: The Unified Team and In This Together. Use this powerful training package to deal with the cause and cure of conflict within teams.
The Unified Team
A Media Partners ReleaseTeam conflict can take on many different forms such as belittling, blaming, backstabbing, and bickering. The Unified Team offers tools to help leaders overcome these problems, and promote a sense of unity within their team. Ideal for team leaders, supervisors and managers.
Dealing With Conflict
A CRM ReleaseConflict shifts people's focus away from work and the basic goals of the team. It negatively impacts productivity, morale and results. Based on the Thomas-Kilmann Conflict model, this video enables people in conflict to find the best solution for the situation.
Communicating Non-Defensively
A CRM ReleaseWe're all naturally defensive to some degree, and nowhere is it more apparent than in our communications with others. This video reveals five essential steps to sending and receiving messages non-defensively for better communication and effectiveness in the workplace.
Workplace Bullying Prevention Made Simple
This program helps employees understand how the effects of bullying on victims can manifest into very real physical and mental health issues. Prevent bullying and harassment from robbing the some of the brightest employees of a voice in the organization.
Conflict Resolution in the Office
Conflicts and friction in the office can be damaging to workplace morale and productivity. This training covers techniques and strategies that can be implemented to limit the damage and disruption conflict can cause in the workplace.
Conflict Resolution in Industrial Facilities
Discuss the techniques and strategies that can be used to limit the damage and disruption internal conflict can sometimes cause in the workplace. Specifcally addresses problems faced by industrial facilities.
Attitude Virus: Curing Negativity in the Workplace - Government Version
A CRM ReleaseGovernment Specific - One bad attitude can infect your entire department or agency. With this program, viewers learn to identify the seven most common attitude virus carriers and how to inoculate themselves and your organization against them.
Attitude Virus: Curing Negativity in the Workplace
A CRM ReleaseOne bad attitude can infect your entire team or organization. With this program, viewers learn to identify the seven most common attitude virus carriers and how to inoculate themselves and their organization against them.
Handling Anyone Difficult
This training offers 6 key skills that will ensure problems don’t escalate when employees engage ‘difficult’ people.
Mediating for Resolution
Learn excellent skills for controlling respectful exchanges and facilitating solutions with this entertaining installment of the Cutting Edge Communication Comedy Series.
Surviving Team Conflicts
Too much energy is wasted on wars at work. Peace and harmony is good for health and well-being.
Managing a Complainer
Constant complainers can derail any meeting, event or training before it even begins. Watch and learn as a company has a breakthrough in dealing with a “nagging” employee.
Difficult People and Situations: Personality Clash
Diversity and different work styles can often lead to disagreements and a clash of personalities.
Giving and receiving feedback is a major element in succesful conflict resolution, but can only exist with open communication. Learn how to keep communications line open and effectively manage disagreements with this program.
Difficult People and Situations: Damage Control
Seamless, on-the-spot problem solving doesn't need to take years of experience to develop. This training demonstrates effective listening and teaches employees how to apologize appropriately. Make sure your staff understands how to solve problems without placing blame.
Managing Grievances
HR Expert Peter Wallbridge details steps to ensure grievances are well managed. Viewers will learn to assess seriousness of problems and how to start an investigation or inquiry.
The Problem of Nightmare Staff
Sadhana Smiles explains how there are a range of strategies for dealing with problem staff; showing how to understand a person's position and how to reduce emotion and seek input.
Cutting Edge Communication Comedy Series
A powerful training series covering over 80 workplace topics every workplace needs to address. Short, sharp and funny with simple messages and skills for everyone.
Meeting Robbers
A CRM ReleaseSee how organizations can return their ROI on meetings by eliminating barriers to communication and productivity. Make sure every meeting moving forward is more productive than the last.
Diffusing Anger
Help staff to develop anger management skills with this training program that demonstrates necessities for controlling anger.
Resolving Conflict
A great program on essential skills, this training covers methods for both preventing and resolving conflict. Viewers will learn how to manage emotions and be respectful, communicate openly and avoid letting frustrations interfere with work.
