Posts in Business
Three Ways to Spot Bad Work Ethics . . . Starting with Post-Its
Unethical work behaviors comes big and small, but even the small behaviors will eventually have a big impact.
Don’t Confuse Serving up with Sucking up
Serving up is what great professionals and leaders do to accommodate their clients, organizations and coworkers.
The Power of Thank You
There are no downsides to gratitude, it has a positive effect in all facets of your life.
Five Tips for Developing an Effective Training Course
Ask any instructor how to get the most out of a class. The answer will be the same. It’s all in the preparation.
Let's Add Variety to Diversity Training
It's easy to create an environment of people like you and no one challenges each other, but it's not the best atmosphere for new ideas and fresh approaches.
Top 5 Tips for Successful Team Leadership
If you work in a business environment, chances are you will have to take part in a team effort at some point in your career. These skills will help create a cohesive, creative group with a high success rate.
Why Adding Fun to the Workplace is Serious Business
Fun on the job isn’t about less work and goofing around. Fun on the job means working in a positive environment--where you feel good when you walk through that door. It also means higher productivity.
Nine Ways To Stimulate Healthy Feedback
Just like employees, leader will make the same mistakes over and over without constructive feedback. Here's how to get that feedback.
Four Steps When Handling the Angry Customer
I stepped into the local BBQ joint to witness an angry customer in the lobby yelling at the owner that she hadn't received enough fries the night before. (Like, god forbid, Americans need more fries.)
Busting Generation Y Myths
My nieces are staying with my parents while they look for jobs. This has been interesting to watch. As Generation Y gals, things turn on a dime. They have little patience. They expect employers to hire quickly. If they haven't gotten a call back in 48 hours, they move on. Waiting isn't an option. In fact, I'm not sure it's even in their vocabulary.
