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Posts in Leadership

How Managers Can Benefit from Leadership Training

Leadership ThumbWhile many new leaders may  be very competent at work process, in all likelihood they (and their subordinates) would benefit greatly from improved leadership skills.

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6 Seahawks Traits to Take Your Organization to the Next Level

Russell Wilson Costco_160x120.jpgJump on into the Seahawks bandwagon! We have plenty of room and only one more stop to make. While Sunday promises a matchup between the NFL’s best there is much more to this Seattle team than people realize. A closer look reveals that the Hawks are not simply just another NFL team; they are a vision of success for businesses and organizations everywhere.

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Choosing the Right Words for Handling Health Care Patients

HealthThumbI watched an elderly man, waiting for a loved one to get out of surgery, march up to the two women behind the desk and let them have it.  They handled it well.

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Don’t Confuse Serving up with Sucking up

LiarThumbServing up is what great professionals and leaders do to accommodate their clients, organizations and coworkers.

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10 Ways to Avoid Burnout

ComputerThumbIf you or any of your staff are starting to feel on that ragged edge, do something. Burnout is preventable!

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How to Address Your Boss with Serious Employee Concerns

WomanThumbFive ways to get your boss's attention as well as getting serious employee concerns addressed.

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The Power of Thank You

ThankThumbThere are no downsides to gratitude, it has a positive effect in all facets of your life.

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Using Employee Engagement Surveys to Boost Customer Satisfaction and Loyalty

EngageThumbSatisfied and engaged employees are essential for customer satisfaction, retention and loyalty. Listen to your employees and take action on their feedback.

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When Co-workers Don’t See Eye to Eye

ArmThumbFive steps to assist in conflict resolution.

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The Power of Storytelling

TypewriterThumbA great story will move us, entertain us, and open our minds to new ideas.

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